ID:57096

5,000 MYR ~ 6,000 MYRUSJ/Subang Jaya11日 前

概要

  • 給与

    5,000 MYR ~ 6,000 MYR

  • 業界

    Software/Information Processing, IT/Telecommunications, Education

  • 仕事内容

    • Deliver software product training sessions to customers
    • Consult with customers on best practices for their organization’s usage of the software
    • Responsible for performing customer needs and solution finding sessions
    • Identify needs for additional features and training that enhance customer success and retention
    • Speak with power users in the organization and identify opportunities for expansion of account usage
    • Provide customer feedback and/or requirements to the Sales team
    • Stay up-to-date and be a subject matter expert on all new features rollouts by the software
    • Attend all sessions organized for products purposes
    • Familiarity with SaaS product and ability to employ strategies in online environments
    • Perform additional duties as assigned

求めている人材

  • 応募条件

    <Requirements>

    • Minimum a diploma/degree holder.
    • Must be IT savvy and familiar with SaaS products.
    • With a minimum 1-2 years working experience in Customer Success for SaaS product role preferred.

    <Advantageous>

    • Good analytics and problem solving skills.
    • Good interpersonal and communication skills.
    • Must be able to converse and write well and clearly in English and Mandarin language.
    • Candidates who are able to start immediately will be given preference.
    • Must be able to work in Subang Jaya, Malaysia.

  • 英語

    -

  • その他言語

    Malay, Mandarin, English

その他