ID:57096
5,000 MYR ~ 6,000 MYRUSJ/Subang Jaya9日 前概要
給与
5,000 MYR ~ 6,000 MYR
業界
Software/Information Processing, IT/Telecommunications, Education
仕事内容
• Deliver software product training sessions to customers
• Consult with customers on best practices for their organization’s usage of the software
• Responsible for performing customer needs and solution finding sessions
• Identify needs for additional features and training that enhance customer success and retention
• Speak with power users in the organization and identify opportunities for expansion of account usage
• Provide customer feedback and/or requirements to the Sales team
• Stay up-to-date and be a subject matter expert on all new features rollouts by the software
• Attend all sessions organized for products purposes
• Familiarity with SaaS product and ability to employ strategies in online environments
• Perform additional duties as assigned
求めている人材
応募条件
<Requirements>
• Minimum a diploma/degree holder.
• Must be IT savvy and familiar with SaaS products.
• With a minimum 1-2 years working experience in Customer Success for SaaS product role preferred.
<Advantageous>
• Good analytics and problem solving skills.
• Good interpersonal and communication skills.
• Must be able to converse and write well and clearly in English and Mandarin language.
• Candidates who are able to start immediately will be given preference.
• Must be able to work in Subang Jaya, Malaysia.英語
-
その他言語
Malay, Mandarin, English
その他
福利厚生
RM5K - RM6K
- Hybrid working
- Has incentive & commission
- Bonus: Contractual bonus, Performance bonus
- AL: 14 days
- ML: 22 days
- Performance bonus
- EPF contribution: 13%
- Insurance coverage就業時間
9.00AM ~ 6.00PM
休日
Selangor public holidays
職種
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