【招聘结束】 Tele-Sales cum Operation Specialist (Forex Related)ID:55761
该职位的招聘已结束
3,000 MYR ~ 5,000 MYRBukit Bintang/KLCC20日 ago概述
薪资
3,000 MYR ~ 5,000 MYR
产业类别
Finance(Securities), Finance(Other)
工作内容
・Utilize phone/WhatsApp to follow up with customers and encourage further purchases.
・Manage the daily operations and promotion tracking of WhatsApp/Telegram user groups.
・Engage with users in live streams to enhance user engagement and brand loyalty.
资格
应征条件
[ MUST ]
• Over 2 ~ 3 years of experience in Tele-sales or Tele-marketing
[ ADVANTAGE ]
• Knowledge related to Finance and Forex is an advantage.
[ ADVANTAGE ]
• Possess excellent communication and persuasion skills.
• Demonstrate proficiency in social media management and online engagement techniques.
• Be data-driven with the ability to track user behavior and make timely strategy adjustments.
• The ideal candidate will have a strong grasp of customer service principles and a passion for building customer relationships.
• This is a fast-paced and dynamic role that demands the ability to work independently and as part of a team.英文
-
其他语言
Malay, Mandarin, English
附加信息
福利制度
・AL 15 days
・MC <2Y 14d, 2~5Y 18d, >5Y 22d
・Company laptop provided
・Company handphone provided
・Medical Claim (after confirmation)
・Incentive provided upon KPI achievement
** This is a new setup company in Jan 2024, benefits and employee welfare are yet established, details will be shared during interview.工作时间
0900 ~ 1800
假日
-
职业类别
相关职缺
Sales ExecutiveID:56139
8,000 MYR ~ 10,000 MYRBukit Bintang/KLCC职业类别
Sales Engineer, Sales (Insurance), Telesales, Product Specialist, Sales(Corporate), Sales(Individual), Foreign/Commodity Trading, Telemarketing, Medical Representative, Other(Sales)
工作内容
Company Profile: This company is one of the world leading Japanese construction companies in building construction, civil engineering, real estate development, environmental solutions and housing.Services provided: We receive orders for construction projects and are responsible for overseeing and managing the entire project. We oversee the entire long-term project, including progress management of design and construction (from foundation work to exterior and interior) based on the client's requirements and the project's objectives, quality assurance, selection and procurement of material suppliers, and overall schedule and budget management.Company’s role in construction projects is to lead a wide range of related contractors and manage the entire project, including large-scale buildings and other projects, until delivery to the client, and provide high-quality deliverables that meet the client's expectations.Job description・Developing new customers・Analyze trends in the Malaysian construction market and the trends of competitors, collect information to find new business opportunities・Communicate with customers form a wide network of contacts, including potential clients, and build long-term relationships.・Attend opportunities related to project progress, from project proposals to client, contract terms and price negotiations, and bidding, and support the smooth progress of business negotiations・Preparing materials for internal reports・Domestic trip to Penang, Johor, East Malaysia
福利制度
■Paid leave: 10 days
■Sick leave: 14 days
■Other allowances
Smartphone expenses: MAX RM120/month
Transportation expenses: MAX RM800/month
■Bonus: Approximately 1 month's salary (depending on company performance)Head of Call Center (Tele-Sales)ID:55790
13,500 MYR ~ 20,500 MYRBukit Bintang/KLCC职业类别
Telesales
工作内容
<Job Purpose>- Strategize, implement, monitor selling and retention strategies for call center aligned to the overall business strategy- Plan, organize, lead and be accountable for the team performance to achieve the targets set and the approved key performance indicators with high level of customer experience through effective and optimal utilization of resources approved- Analyze performance, set both monthly and weekly sales target and plan activities to boost sales- Plan annual budget required to meet target set- Formulate Key Performance Indicators (KPI) and formulate tracking mechanism or provision of adequate support for the team- Responsible to identify, recruit right talent and be accountable for the development of team to improve level of competency and achieve performance targets set- Develop succession plan and training needs for the team- Identify, implement improvement initiatives to improve call centre operations to meet business goals- Develop, implement structured compliance guidelines and be responsible to ensure team exercise strict compliance to meet the organization business strategies- Responsible to report to Management on department performance and ability to take adequate actions- Responsible to manage and ensure resolutions of complaints are handled professionally with action implementation to avoid recurrence of the same<Key Responsibilities / Accountabilities>== Sales Targets ==- Set sales targets based on the organization sales targets- Communicate clearly and comprehensively the sales channels' expectations to the team for execution- Motivates the team to carry out new initiatives to promote sales== Business Operations & Processes ==- Ensure growth in tandem with business targets- Identify, strategize, and implement any plans to improve the business and operations of reporting units- Develop, execute customer delivery strategy and operational planning== Manage Team Leaders ==- Coaching- Mentoring- Creating team spirits for positive environment to foster group performance- Monitor performance and define improvement strategies- Define, monitor, and track KPIs and targets set for team leaders- Ensure team meets KPIs set- Conduct performance evaluation<Training / Skills Development>- Define and identify training needs of team - input/develop training plans- Human Capital Retention/Management- Responsible for retention staff within the team, and to ensure that target set are met- Identify the level of work spirits within the team and team work with other teams<Reporting>- To prepare and conduct report analysis on timely manner- To review and communicate findings to business owners / stakeholders- To provide feedback to team leaders post report finding- To analyze, evaluate the performance of reporting units and develop strategies for continuous improvement
福利制度
・Basic Salary = RM 13,000 ~ RM 20,00
・AL / MC
>> Starting from 14 days
>> 2 years above: 16 days
>> 5 years above: 18 days
・Travel Allowance = RM 500 / month
・Medical Claim = RM 100 / month
・Dental & Optical Claim = RM 250 per annum
・Bonus (previous maximum payout = 2 months)
・Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Birthday Party, Team BuildingOutdoor Salesperson/ Sales SpecialistID:55934
3,000 MYR ~ 4,500 MYRBukit Bintang/KLCC职业类别
Telesales, Product Specialist, Sales(Corporate), Sales(Individual), Other(Sales)
工作内容
【Job Description & Responsibilities】• To meet management collection on time (as per agreed term)• Developing and creating more potential customer headcount• Outgoing calls need to made• Mobile base as need require to meet the client• Developing and maintaining customer relationship via answering customers enquiries and providing support to them as and when required.• Updating the current market trends, customer requirements and competitor movement to Management.• Updating daily sales report to Management.• Any other duties assigned by Management.
福利制度
- Annual Leave
- Medical Leave
- Monthly Phone Allowance
- Yearly Increment
- Performance Bonus
- Medical Claim
- Group Insurance Personal Accidents
- Career Progression
- Increment after Probation (Subject to Performance)
- CommissionAdvertising & Promotion Executive AssistantID:54070
3,500 MYR ~ 5,000 MYRBukit Bintang/KLCC职业类别
Resercher, Web Marketing, Business Development, Event Planning/Managemen, Other, Telemarketing, Product Development/Marketing, Public Relations/IR, Advertisemnet/Promotion
工作内容
Advertising and Promotion----------------------• To coordinate and implement assigned advertising and promotions projects as well as public relations effort to meet the overall objectives of the Mall.• To help identify, plan, and organize suitable themed promotions for the Mall to achieve strong brand identity and positioning, at the same time maintain strong market presence.• To evaluate feasibility of every promotional against Company’s policies, objectives, and target market.• To conduct market research and compiling figures or statistics towards the preparation of advertising and promotion plans.• To monitor and evaluate effectiveness of the promotion against existing policies, objectives, as well as target market.• To ensure proper implementation and smooth coordination of duties amongst departments and contractors for all promotion events.• Constantly keep abreast of the latest digital innovations and implement on the Mall’s digital platform.• Manage online media campaigns, online advocacy, editorial planning and coordination, community outreach efforts, promotion, and etc.• To assist in the development of monthly newsletter and preparation of mailing list.• Measures performance of digital marketing efforts using web analytics tools i.e. Google Analytics.• To assist in the preparation of press invitations, press releases, press kits and coordinate press gifts for all promotion events.• To attend and provide assistance and support during the actual event as and when required.• To assist in coordinating the photography session of the press conference or any media coverage.• To identify and organize charitable and community related program that will enhance the Mall’s desired public perception.• Managing good rapport with tenants and to provide support, coordination, and recommendation on any store promotions, events, or merchandising display needs.• To assist in managing the customer loyalty program or VIP program into a profitable and long term relationship.• Assist in managing internal communications between the Business Relations team and the tenants.• Assist in managing external communications as well as media and public relations.• Identify and build business relationships with strategic partners i.e. government agencies, tourism related bodies, charity / volunteer organizations, corporate organizations, and etc. for joint promotions or sponsorship opportunities.• To handle all correspondence and administration of concept proposals, promotional license agreements, DBKL submissions, visual submissions for refund of security deposit.• To keep an updated list of media contacts and maintain good media relations at all times. • To maintain an orderly library of all events, projects and promotion activities, news articles, magazine advertisements, photographs, slides, artworks, leaflets, and etc.• To tabulate and maintain an accurate record of all expenses incurred within advertising, promotions, public relations, VMD, and any other operational matters. Visual Merchandising-----------------• To assist in developing innovative ideas and creative concepts that support the promotional efforts.• To liaise with suppliers and display contractors on the materials, cost, timing, schedule, coordination works, as well as final set-ups for the merchandising / decorations of the Mall.• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.• To coordinate with advertising agency for visualization and concept for all collaterals, promotion materials, advertising and publicity materials.• To ensure the control quality standards for all visual displays are in accordance with the existing policies, objectives, and identity of the Mall.• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props, decorations in good working condition.
福利制度
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