概述

• 薪资

  10,800 MYR ~ 12,800 MYR

• 产业类别

  Finance(Banking)

• 工作内容

  【Job Responsibilities】
  • Managing a group of team member working for Loan Administration and Payments.
  • Drive internal reviews to ensure controls and procedures are updated and fully compliant to all internal policies and external regulatory requirements
  • Accountable for ensuring all regional regulatory reports are completed in accordance with regulatory requirements and all reporting policies are adhered and attested.
  • Ensure processing is timely, accurate, efficient and within the prescribed authorized limit.
  • Responsible in managing the day-to-day operations – an efficient and effective distribution of transactions / workloads amongst the team members as to ensure that the productivity standards are duly met.
  • Detailed knowledge of Loan Administration and Payment processes.
  • In-depth and up to date knowledge of Loan Administration and Payments, governing rules and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape.
  • Responsible to guide, motivate and develop team members.
  • Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measure, and people management.
  • Constantly review team’s and individual performance together with Head of Department against the objectives and goals set. Develop strategies and provide an appropriate support, guidance, and motivation to the staff to reach its goal.
  • Support and assist the Management in managing operational risk within the respective teams to avoid the risks.
  • Initiate and streamline process relating to controls, productivity, and service enhancement.
  • Identify and resolve business technical issues with system support group. Escalate issues to Team Head where attentions and senior intervention is required.
  • Communicate clear instructions to team members.
  • Monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Head / any other unit.
  • Ensure staff are equipped with sufficient needs, knowledge, skills and tools in order to achieve the required level of competency that facilitates them to perform their daily tasks effectively.
  • Participate in system testing to implement global strategy and fulfil business needs as and when required.
  • Support Department Head and management in all initiatives for the betterment of the organization.
  • Perform any other duties which may be assigned from time to time.
  • Responsible to ensure team’s performance are within department’s target range / acceptable level.