Key Account ManagerID:56932
7,000 MYR ~ 8,000 MYRBayan Lepas8日 ago概述
薪资
7,000 MYR ~ 8,000 MYR
产业类别
Manufacturing(Other)
工作内容
Job Responsibility
• Develop and maintain strong relationships with customers, serving as the primary point of contact for all contract manufacturing-related inquiries and requests.
• Drive and enable new business opportunities with a focus on ensuring long term sustainability and profitability of the Company.
• Regularly monitor sales forecast and formulate strategic plans to develop new business and revenues.
• Collaborate with internal teams, including engineering, production, quality assurance and supply chain to ensure seamless project coordination and timely delivery of manufactured products.
• Lead business negotiations (with external & internal customers) to promote and defend strategic plan developments and optimize sales potential and maximize ROI.
• Cooperate with business and account managers from HQ to optimize the potential sales leads and market developments.
• Proactively identify opportunities to upsell or cross-sell additional manufacturing services or solutions to customers, maximizing revenue potential.
• Provide exceptional customer service by promptly addressing client concerns, resolving issues and maintaining open lines of communication throughout the project lifecycle.
• Collaborate with the sales operation team to identify new business opportunities, prepare proposals and participate in customer presentations and negotiations.
• Stay up-to-date with industry trends, market dynamics and technological advancements in the contract manufacturing space to provide strategic insights and recommendations to customers.
• Handle all QLTC issues with customers and communicate effectively to all relevant parties.
• Maintain accurate and up-to-date records of customer interactions, project details and sales activities.
• Plan, monitor, design and report on key client account performance.
Accountability
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Consistently achieve and exceed revenue targets for the assigned customer base.
• Responsible for and accountable to the day-to-day management of the customer relationship and business acumen.
• To establish a mutually beneficial business relationship that aligns customer requirements.
• Ensure that all RFQs are responded on-time and accurately and approved by top management before being presented to customer.
• Secure and protect the existing customers’ sales turnover volume while ensuring a price premium over competitors.
• Leverage the channel relationship to drive rapid and increasing penetration of new projects.
资格
应征条件
• Bachelor’s Degree in Engineering, Business Management or equivalent.
• Minimum 5 years working experience in the related field.
• Solid understanding of manufacturing processes, quality standards and supply chain management
• Good knowledge of contract manufacturing market dynamics, industry trends and key players.
• Ability to build strong customer relations, partnership and collaborative working relationships with key accounts.
• Strong interpersonal and communication skills to effectively engage with customers, understand their requirements and build long-lasting relationships.
• Ability to interpret technical specifications, blueprints and manufacturing requirements to effectively communicate with internal teams and customers.
• Strong problem-solving and negotiation skills to address customer concerns and reach mutually beneficial agreements.
• Good analytical and time management skills
• Flexibility to travel as needed to meet with customers, conduct site visits and attend trade shows.
• Proficiency in MS Office.英文
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其他语言
English
附加信息
福利制度
- 13 months salary
- Performance Bonus
- Transport allowance RM400/month
- Medical Claim RM1000/year
- Optical/ Dental Claim RM650/year
- Annual Leave – 14 days
- Life insurance and Hospitalization工作时间
8.30am ~ 6pm
假日
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职业类别
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