概述

• 薪资

  4,000 MYR ~ 5,000 MYR

• 产业类别

  Manufacturing(Machinery), Other

• 工作内容

  1. Hardware Setup and Maintenance:
  　• Install, configure, and maintain computer hardware components such as CPUs, RAM modules, hard drives, and peripherals (printers, scanners, etc.).
  　• Troubleshoot hardware issues and perform necessary repairs or replacements.
  　• Conduct regular maintenance checks to ensure optimal performance and longevity of hardware.
  2. Software Installation and Configuration:
  　• Install and configure operating systems, applications, and software updates.
  　• Provide support for software-related issues including installation errors, compatibility problems, and functionality glitches.
  　• Troubleshoot software problems and perform necessary fixes or re-installations.
  3. Network Setup and Management:
  　• Configure and maintain local area networks (LANs), including routers, switches, firewalls, and access points.
  　• Troubleshoot network connectivity issues and perform diagnostics to identify and resolve problems.
  　• Assist in the setup and maintenance of wide area networks (WANs) and virtual private networks (VPNs).
  4. User Support and Training:
  　• Provide technical support to end-users via phone, email, remote access or in person.
  　• Assist users with system, hardware and software-related issues, offering guidance and instructions as needed.
  　• Conduct training sessions or create documentation to educate users on IT best practices and procedures.
  5. Data Backup and Recovery:
  　• Manage data backup solutions to ensure the integrity and availability of critical information.
  　• Develop and maintain disaster recovery plans to minimize data loss in the event of system failures or disasters.
  　• Perform data recovery procedures to restore lost or corrupted files and databases.
  6. Security Management:
  　• Implement and enforce security measures to protect IT systems from unauthorized access, malware, and other cyber threats.
  　• Monitor network activity for security breaches and respond promptly to security incidents.
  　• Conduct security audits and vulnerability assessments to identify and address potential weaknesses in the IT infrastructure.
  7. Documentation
  　• Maintain accurate records of hardware and software inventory, network configurations, and user accounts.
  　• Document IT procedures, troubleshooting steps, and system configurations to facilitate knowledge sharing and continuity of operations.
  8. IT Infrastructure Planning and Upgrades:
  　• Participate in the planning and implementation of IT projects, including system upgrades, migrations, and expansions.
  　• Evaluate new technologies and recommend solutions that align with organizational goals and budgetary constraints.
  　• Collaborate with other IT staff and departments to ensure seamless integration of new systems and technologies.
  9. Compliance and Regulation:
  　• Ensure compliance with relevant regulations and industry standards governing IT operations and data security
  　• Stay updated on changes in regulatory requirements and implement necessary adjustments to IT policies and procedures.
  　• Assist in the preparation of documentation and reports for compliance audits and inspections.
  10. Vendor Management:
  　• Liaise with IT vendors and service providers to procure hardware, software, and technical support services.
  　• Evaluate vendor proposals and negotiate contracts to obtain favorable terms and pricing.
  　• Maintain relationships with vendors and escalate issues as necessary to ensure timely resolution of problems.
  11. Report
  　• Prepare and submit required reports to the IT manager to ensure timely updates on issues, projects, tasks, etc.
  12. User Account Management
  　• Create, disable and delete the user account (Active Directory, O365 and other system)
  13. System/Application Management & Support
  　• Support user on system/application changes or new requirement
  　• Manage the system and/or application that in used by the company
  14. Others
  　• Working closely with department manager to assess the growth needs and maintenance of the company's IT related matter.
  　• To perform any other company-related tasks as directed by the IT manager and/or management from time to time.
  　• Maintain strict adherence to company policies and procedures, demonstrating a high level of discipline in all work-related activities.
  　• Strive diligently to achieve the action plan established by the department and the company.