カスタマーサービス兼医療通訳 【好立地/グローバル展開企業/昇進有】ID:57222
4,500 MYR ~ 8,000 MYRBangsar约17小时 ago概述
薪资
4,500 MYR ~ 8,000 MYR
产业类别
Medical & Healthcare
工作内容
当社は、総合リスクマネジメント企業として、
世界各国で24時間365日体制の会員制リスクマネジメントサービスを展開しています。
2021年末現在、サービスご利用企業数約15,600社、会員総数約71,400名の方にご活用をいただいています。
グローバルに事業展開をしている日系企業の皆さまに、人的資本に対するリスクマネジメントを中心に、「緊急対応」・「事故予防」・「リスクファイナンス」の「三位一体」体制によりサポートをいたします。
【主な拠点】
中国/香港/台湾/シンガポール/マレーシア/タイ/ミャンマー/カンボジア/ベトナム/インド/スリランカ/インドネシア/メキシコ他
マレーシア拠点は、クアラルンプール、ペナン、ジョホールバルに拠点がございます。
今回の募集はペナン拠点のカスタマーサービス兼医療通訳のお仕事でございます。
【主な仕事内容】
- お客様からの電話応対、メール対応。
- 病院での手続きや保険請求など、会員様への医療サポートを行う。
- 日本語と英語での書類作成やデータ入力。
- 会員様の病院での診察に通訳として同行。
- お客様からの電話応対、メール対応、臨時業務の対応業務。
- 臨時業務の対応業務。(24hシフト制にて業務時間後にカスタマー対応が発生する可能性があります。）
资格
应征条件
【必須要件】
■四年制大学卒or 大学院卒の方は、社会人経験３年以上
■短期大学卒or 専門学校の方は、社会人経験５－７年以上
■準ビジネスレベルの英語力をお持ちの方
お客様に同行して、日本語と英語の翻訳を会員様と病院にの間にて実施していただきます。
■週末も含めたシフト勤務が可能な方
【歓迎条件】
■医療通訳のご経験
■カスタマーサポートの経験英文
-
其他语言
English, Japanese
附加信息
福利制度
■雇用形態 ：正社員
■試用期間 ：3ヶ月
■勤務時間 ： 8:00~17:00
■勤務地 ：ペナン
■基本給与 ：RM4,500 ～ 8,000 ※経験値やスキルに応じて変動
■昇給 ：あり（１年に一度）
■医療保険 ：あり
■診療手当 ：あり(年間900RMの医療補助)
■健康診断 ：あり（健康診断パッケージ加入）
■携帯代手当：あり(月RM200以内での請求可能）
■交通費 ：業務時間内の移動（タクシー代請求可）
■社用車：社用車の貸し出しは行っていません。
自家用車での通勤は大丈夫です。
車での通勤の場合駐車場代の費用は会社負担となります。
通勤費のタクシー請求は無。
■有給休暇：年間14日（入社半年後から付与）
■傷病休暇：年間14日
■業務時間外の会員様対応は１案件にき35RMの支払いをさせていただきます。
<その他>
・片道航空券代は自己負担
・就労VISAサポートあり(初年度は会社負担、2年目以降は会社より半額負担）工作时间
0800 ~ 1700
假日
シフト制
职业类别
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