11个职位: Web/Mobile/Game
Customer Service Assistant ManagerID:59762
5,000 MYR ~ 6,000 MYRSeri Petaling, Bandar Sunway/Puchong, Kota Damansara/Petaling Jaya工作内容
Role OverviewWe are seeking a highly organized and process-oriented Customer Service Assistant Manager to oversee our daily operations. This role is ideal for a candidate with a strong background in the gaming or tech industry who excels at managing both people and technical workflows. You will be responsible for team performance, SOP development, and the integration of AI tools to enhance the customer experience.Key Responsibilities- Operations Management: Oversee daily CS operations, including task allocation, performance monitoring, and KPI management (response time, resolution time, and quality metrics).- Process Improvement: Develop, review, and continuously improve CS SOPs, workflows, and service standards to drive operational efficiency.- Technical Integration: Manage and optimize CRM systems, AI chatbot performance, and knowledge base content. Stay updated on AI technology trends to improve automation.- Escalation Handling: Professionally manage complex customer complaints, escalations, and risk-related cases (including payments, refunds, and KYC/fraud inquiries).- Cross-Functional Collaboration: Work closely with Product, Technical, and Marketing teams to report bugs, track issue resolution, and support testing for new feature releases.- Strategic Reporting: Analyze player feedback and operational data to propose improvement plans and enhance platform conversion.- Crisis Coordination: Lead CS support during game suspension periods, relaunch preparations, and event periods.
福利制度
- Annual Leave: 14 days
- Medical Leave: 14 days
- Parking allowance: RM100
- Medical and dental claims: RM2000/year
- Medical insurance
- Performance bonusClient Service ExecutiveID:59669
3,000 MYR ~ 5,000 MYRBandar Sunway/Puchong工作内容
■ JOB OVERVIEWWe are looking for a proactive and logical Client Service Executives to act as a trusted partner to our clients. In this role, your key focus will be approaching new clients, understanding their core business challenges, and leading digital marketing projects to solve them. You will be responsible for the end-to-end process: from conducting client hearings and briefing internal teams, to compiling proposals, presenting solutions, and managing project profitability.While this is fundamentally a client-facing and project management role, logical thinking and data analysis are essential tools you will use daily to identify issues, build persuasive, data-driven proposals, and guide client business to success.■ KEY RESPONSIBILITIES・Client Partnership & Business Development: ・ Approach new clients and conduct thorough hearings to understand their business challenges, target audience, and marketing goals. ・ Build and maintain strong relationships, acting as a collaborative partner dedicated to solving their business issues.・Proposal Creation & Presentation: ・ Translate client challenges into clear, actionable briefs for the creative and production teams ・ Compile comprehensive proposal materials by synthesizing team ideas and utilizing data analysis to back up your strategies. ・ Present ideas, strategic marketing plans, and logical conclusions effectively to clients.・Project & Financial Management: ・ Drive the execution of digital marketing projects (including websites, SNS operations, creative, and online ads) alongside internal teams. ・ Manage project financials, keeping a close eye on revenue, budgets, and profit margins to ensure healthy project P&L. ・ Oversee administrative tasks such as quotations, billing, and schedule management.・Data-Driven Problem Solving: ・ Utilize logical thinking and an evidence-based approach to uncover the root causes of client challenges and formulate effective, realistic solutions.
福利制度
・Salary = RM 4,000 ~ RM 5,500
・Annual leave 12 days/year, increase by years.
・Bonus: once a year
・Incentive: depends on company performance
・Company support parking fee or public transportation fee.
・Private insurance for medical care
・Social Security Contribution
・Education and training
・Overseas Business Travel (Thailand, Vietnam, Singapore)
・Company Trip (depends on company performance)
・Customized education environment by CourseraExecutive AssistantID:59640
4,000 MYR ~ 6,000 MYRSeputeh, Bangsar工作内容
【Job Responsibilities】• To manage scheduling all executive(s) and confidential matters of the Company.• To provide and maintain a full spectrum of secretarial and executive administration duties such as arranging meeting schedules, maintaining a proper filing system of documents, etc.• To liaise professionally and strictly confidentially with all levels of management, department, and business associates to avoid miss-communication.• Preparing presentation slides and effectively managing all written communication.• Maintain absolute confidentiality on all given tasks.• Arranging detailed travel plans, itineraries, and compiling documents for travel-related meetings.• Proactive support and knowing all the events going on inside the company and action taking may be needed in certain situations.• Perform any additional tasks assigned.
福利制度
- Can work from home (Hybrid)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym subsidy
- Annual increment / KPI performance review
- Performance BonusOperation AdminID:59641
2,500 MYR ~ 3,500 MYRSeputeh, Bangsar工作内容
【Job Summary】Oversee client order management, product preparation, and coordination between internal and external teams. This role ensures efficient product integration, smooth daily operations, and delivers monthly reports on product performance.【Job Responsibilities】● Provide comprehensive administrative support to the project and operations team.● Manage daily client requests, including product ordering, account creation, and operational support.● Maintaining and organising accurate records, documents, and reports includes filing and organizing operational materials.● Coordinate effectively with internal departments and external partners to clarify requirements, resolve issues, and ensure seamless service delivery.● Identify and analyze operational challenges, propose process improvements, and support implementation to enhance efficiency and customer satisfaction.● Handle ad hoc tasks and assignments as required by the management.
福利制度
- Can work from home (Hybrid)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym subsidy
- Annual increment / KPI performance review
- Performance BonusProject Manager (Game Operations)ID:59626
5,000 MYR ~ 6,500 MYRSeri Petaling, Bandar Sunway/Puchong, Kota Damansara/Petaling Jaya工作内容
The Project Manager will be the vital link between game developers and our internal technical teams, ensuring that platform features and game integrations are delivered on time and to the highest standard across the SEA and Greater China markets.Key Responsibilities1. Project Tracking:• End-to-end monitoring of development progress for critical platform features, including Payment Gateways, SDKs, and Account Systems.2. Game Onboarding:• Act as the primary bridge between external developers and the internal tech team to ensure seamless game integration.3. Operational Reporting:• Monitor and analyze key platform KPIs (DAU, ARPU, Retention) and prepare insightful reports to drive performance improvements.4. Regional Localization:• Coordinate and oversee L10n (localization) tasks specifically for the South East Asia market (MY, PH, TH), ensuring cultural relevance and quality control.
福利制度
- Annual Leave: 14 days
- Medical Leave: 14 days
- Parking allowance: RM100
- Medical and dental claims: RM2000/year
- Medical insurance
- Performance bonusIntermediate Talent & Partnerships SpecialistID:59588
5,000 MYR ~ 7,000 MYRBangsar工作内容
■ ROLE DESCRIPTIONWe are looking for a creative and highly connected Talent & Partnerships Specialist to join our influencer relationship team.In this role, you will be the core link between our clients and Key Opinion Leaders (KOLs).Your day-to-day will revolve around building relationships in the social media space, brainstorming out-of-the-box campaign strategies, and writing catchy content for our creators.■ PRIMARY RESPONSIBILITIES・Be the Bridge: Act as the main liaison connecting our clients, internal team members, and influencer partners.・Brainstorm Daily: We are known for our ideas! Bring your out-of-the-box thinking to the table to brainstorm fresh, innovative influencer campaign strategies.・Draft Catchy Content: Come up with daily content ideas and use your strong writing skills to draft engaging, attractive captions for our influencers to post on their Instagrams.・Build Relationships: As part of the influencer relationship team, you will constantly network and deal directly with KOLs and exciting personalities in the social media and entertainment space.・Stay Curious: Be eager to continuously learn and adapt to the ever-changing social media marketing industry.・Visual Collaboration: Work closely with our in-house visual marketing team. (If you have basic video and photo editing skills yourself, that’s a huge plus!)
福利制度
・Basic Salary: RM 5,000 ~ RM 7,000
・AL = Date of hired 3d, >3M 7d, >1Y 14d, >2Y 15d
** Increase by one day per year, up to a maximum of 21 days.
・MC = 14 days
・Birthday Leave = 1 day
・Season Parking / Commuting Allowance = RM 130 (claimable basis based on public transport receipt)
・Medical coverage for employees & immediate family members
** Pay and claim basis RM700/annum, Employee and Immediate Family Members RM700 x no. of pax
・Yearly Bonus (previous year 1 month / annum)
・Staff Insurance
・Company activities such as team building, company trip, annual dinner, welcome lunch and etc.Junior Talent & Partnerships SpecialistID:59578
4,000 MYR ~ 5,000 MYRBangsar工作内容
■ MUST REQUIREMENTS・Degree in Marketing, Mass Communication, or a related field・At least over 2 years of experience in managing KOLs・Sound technical knowledge of digital marketing and social media strategies■ ADVANTAGES・Major Plus Point: You are a content creator/influencer yourself!■ OTHER REQUIREMENTS・Highly organized and good at juggling multiple priorities while staying on your toes・Excellent interpersonal and communication skills
福利制度
・Basic Salary: RM 4,000 ~ RM 5,000
・AL = Date of hired 3d, >3M 7d, >1Y 14d, >2Y 15d
** Increase by one day per year, up to a maximum of 21 days.
・MC = 14 days
・Birthday Leave = 1 day
・Season Parking / Commuting Allowance = RM 130 (claimable basis based on public transport receipt)
・Medical coverage for employees & immediate family members
** Pay and claim basis RM700/annum, Employee and Immediate Family Members RM700 x no. of pax
・Yearly Bonus (previous year 1 month / annum)
・Staff Insurance
・Company activities such as team building, company trip, annual dinner, welcome lunch and etc.Senior Project Manager (Japanese Speaker)ID:59530
7,000 MYR ~ 8,500 MYRKota Damansara/Petaling Jaya工作内容
■ COMPANY DESCRIPTIONA leading developer of interactive content, known for major Japan video game franchises.The company aims to strengthen its global market presence by building an organizational structure that develops content not only based on trends in Japan, but also inspired by diverse cultures worldwide—delivering entertainment to international audiences.The Malaysia studio serves as a regional hub for visual art production, reinforcing partnerships with key collaborators in neighboring countries while contributing to the establishment of a global art production organization.In order to create content that delivers “Dreams, Fun and Inspiration” to customers around the world, the company continues to pursue cost-appropriate development in optimal locations, enabling greater reach in emerging markets.■ JOB RESPONSIBILITIES・Monitor overall project progress and promptly address any issues that may arise.・Serve as the primary point of contact and ensure clear communication of project status to all stakeholders.・Liaise with clients to identify and define requirements, scope, and objectives, ensuring that project deadlines are consistently met.・Organize, attend, and actively participate in project meetings, including preparing agendas and recording accurate minutes.・Document key decisions and actions from meetings, and follow up to ensure timely completion.・Create, update, and maintain comprehensive project documentation, plans, and reports.・Design, manage, and control project schedules to ensure timely delivery.・Support the development of effective project strategies.・Analyze and evaluate project risks and opportunities, providing practical solutions where applicable.・Manage stakeholder expectations and align their views toward achieving the best possible outcomes.・Assist the Lead Project Manager in overseeing projects and provide guidance to junior team members.・Contribute to project budgeting and cost monitoring.・Translate documents accurately between Japanese and English as needed.・Provide terminology and contextual support for interpreters during meetings.・Deliver accurate and professional interpretation between Japanese and English in meetings and discussions.
福利制度
・Salary = RM 7,000 ~ RM 8,500
・AL: 14d, 2~5Y 16d, >5Y 28d
・MC: 14d, 2~5Y 18d, >5Y 22d
・Commute and Parking Allowance= RM 150
・Medical Claim: RM 1,000 annually (Medical card provided)
・Insurance Coverage (Hospitalization expenses covered up to RM 50,000)
・Fitness Allowance (up to RM 100 per month reimbursable)
・Bonuses available based on company performance
・Comfortable Office Environment (Pantry, Game Station)
・Employee Activities
・Company Activities:
- Sports Club (futsal, badminton, bowling, etc.)
- Annual Dinner
- Project DinnerCrypto Quant Researcher (Strategy Builder)ID:59315
13,000 MYR ~ 16,000 MYRBukit Bintang/KLCC工作内容
About UsWe are building a next gen quantitative trading and research platform focused on systematic, data driven alpha generation across crypto markets. This is not a signal copying or indicator tuning role we want people who design, test, break, and rebuild their own strategies from first principlesRole OverviewYou will research, design, backtest, and iterate original crypto trading strategies across spot, perpetuals, and derivatives. You will work closely with engineering and trading to convert ideas into production ready systems.Key Responsibilities- Design original crypto trading strategies (momentum, mean reversion, market structure, volatility, funding, microstructure, etc.)- Build and maintain backtesting pipelines using historical crypto data (tick, OHLCV, funding, order book if available)- Perform rigorous statistical evaluation (drawdowns, regime behavior, robustness, overfitting checks)- Iterate strategies based on failure analy sis, not curve fitting- Research and engineer custom features/factors beyond standard indicators- Document strategy logic, assumptions, and failure modes clearly- Collaborate with engineers to move research into live trading systems
福利制度
- Annual Leave 14 days
- Medical Leave 14 days
- Performance bonus
Other benefits will be further disclosed if shortlistedSenior Marketing ExecutiveID:59207
5,600 MYR ~ 7,100 MYRSeri Petaling, Bandar Sunway/Puchong, Kota Damansara/Petaling Jaya工作内容
Position PurposeThis position is key to driving the success of our marketing campaigns and enhancing our brand presence. You will be central to analyzing ad performance, optimizing strategies, and fostering collaboration across departments. A unique aspect of this role is the opportunity to leverage your expertise in marketing and creativity, making a significant impact in our innovative and dynamic work environment.Key Responsibilities:• Develop and execute comprehensive social media strategies across multiple platforms to engage and grow our audience.• Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads, TikTok Ads) to maximize ROI.• Conduct in-depth SEO analysis and implement strategies to improve organic search rankings and website visibility.• Utilize Google Analytics and other tools to monitor campaign performance and website traffic, providing actionable insights.• Analyze advertising results and present detailed reports with recommendations for improvement.• Stay updated on the latest trends in digital marketing, gaming, and advertising technologies.• Collaborate with cross-functional teams to align marketing efforts with business goals.• Drive creative campaigns that resonate with target audiences, particularly in the gaming sector.
福利制度
- Annual Leave: 14 days
- Medical Leave: 14 days
- Parking allowance: RM100
- Medical and dental claims: RM2000/year
- Medical insurance
- Performance bonus
