Job Description

1) Plan and request the related training to meet quality objectives.2) Plan and conduct on-the-job training from time to time as when necessary. On-the-job training shall conduct with commensurate to the level of education the employee.3) Managing the QA processes and related outputs compliance to its SOP.4) Managing the achievement of the Key Performance Indicator (KPI).5) Correcting, preventing or reducing undesired effects in order to improve the performance and effectiveness of the process.6) Direct, control and motivate production team in all aspects that affecting work performance.7) Handle customers’ quality complaints and perform the diagnosis to the problem faced. Submit report to QA Manager for his review and recommendation.8) Plan and lead internal discussion with respective process owners on the customer complaint / feedback received. Follow up on corrective / preventive action for customer return / complaints.9) Manage customers’ CAR / 8D / customer quality complaints’ progress and closure.10) Follow up on FA submission.11) To assist QA Manager in the administration of QMS.12) To perform analytical testing and resolve product non-conformance issues.13) Prepare a Control Plan & FMEA for evaluation and inspection of each new part / manufacturing process.14) Develop and implement quality standard and quality control system. Ensuring all products meet the set quality standards.15) Prepare Work Instruction (W.I.) for new inspection standard/guideline.16) To give advises to the QA team to solve their work-related problems.17) To maintain proper filling for all respective document.18) Ensure the checklist/forms in use are compliance to EMS/QMS.19) Perform other tasks / duties as assigned or required.