Customer Service ExecutiveID:55862

4,000 MYR ~ 5,000 MYRPasir Gudangabout 2 months ago

Overview

  • Salary

    4,000 MYR ~ 5,000 MYR

  • Industry

    Logistic

  • Job Description

    • Assist the Manager or Assistant Manager to achieve the organizations objectives short term and long terms goals.
    • Assisting sales department on implementing a cohesive sales strategy that drives business revenues.
    • Execute daily Customers’ Service Operation effectively and efficiency to enhance customer satisfaction and customer retention.
    • Ensure job creation, billing, payment request to accounts.
    • To select the vendors, based on service and rate.
    • Execute and handling import export activity and documentation including coordinating the customer bookings with shipping liner, negotiating freight charges, coordinate with consignee for delivery, trucking, transportation and storage.
    • Ensure the shipping process and documentation are comply to the Customs regulation and other current legislation and regulations.
    • Ensure the customers’ service requests, quotation, enquiries and costing are attended promptly.
    • Report Customer feedback from potential and existing customer to the Management.

Qualifications

  • Requirement

    【Must】
    • Minimum Diploma in any related fields
    • Having 3 years any experience in Logistics industry

  • English Level

    -

  • Other Language

    English

Additional Information