Overview

• Salary

  5,000 MYR ~ 7,000 MYR

• Industry

  Consulting

• Job Description

  < Job Responsibilities >
  As an Account Manager at Gift Market, you will be responsible for building and maintaining long-term relationships
  with our valued clients. You will serve as the primary point of contact for client inquiries, concerns, and requests and
  work closely with our internal teams to ensure the successful delivery of our products/services. The ideal candidate
  will have a strong background in account management, excellent communication skills, and a passion for exceeding
  client expectations.
  
  == Client Relationship Management ==
  ・Develop and nurture strong, trust-based relationships with assigned clients.
  ・Understand client needs and objectives to provide tailored gifting solutions and recommendations.
  ・Proactively address client inquiries and concerns, ensuring timely and satisfactory resolution.
  == Account Growth ==
  ・Identify opportunities for upselling and cross-selling our products/services to existing clients.
  ・Set and achieve revenue and growth targets.
  == Project Coordination ==
  ・Work closely with internal teams (e.g., sales, marketing, product development) to meet client needs.
  ・Manage the successful execution of projects, ensuring on-time delivery and quality standards are met.
  ・Monitor project progress and provide regular updates to clients.
  == Account Planning ==
  ・Develop account plans and strategies to maximize client satisfaction and retention.
  ・Conduct regular account reviews to assess performance and identify areas for improvement.
  == Reporting and Documentation ==
  ・Maintain accurate and up-to-date client records and documentation.
  ・Prepare regular reports on account status, sales activities, and revenue projections.