【Port Klang】Customer support 【Japanese speaker】ID:56187

4,000 MYR ~ 5,000 MYRPort Klang12 days ago

Overview

  • Salary

    4,000 MYR ~ 5,000 MYR

  • Industry

    Logistic

  • Job Description

    This job involves three key roles: customer support, supervision of the moving process, and sales in the overseas removal section . However, the primary focus will be on customer supportwhich assists Japanese expatriate clients returning to Japan or relocating to another country.

    - Customer Support:
    ・Manage phone calls from Japanese-speaking clients.
    ・Handle communication in Japanese when the Japanese management is out of the office.

    - Management Support:
    ・Assist in meetings to facilitate communication with local teams.
    ・Share ideas from the management team.

    - On-site Supervision of the Moving Process:
    ・Conduct on-site checks with customers.
    ・Adjust the schedule of the moving process.
    ・Support the overseas moving process for Japanese clients.

    - Sales:
    ・Develop and approach new customers.
    ・Accompany the Japanese manager on business visits

Qualifications

  • Requirement

    【Must】
    -Fresh grad are welcome
    - Language : Japanese (aboveN3)
    -Driving license

    【Advantage】
    -Studied or worked in Japan several year

  • English Level

    -

  • Other Language

    English, Japanese

Additional Information

  • Benefit

    <Allowance>
    - EFF, SOCSO, COLA
    - Bonus(depends on company performance)
    - Parking and Tolls are claimable
    - Medical Insurance/Card

    <AL, MC>
    -AL:14~25days
    -MC:14~22days

  • Working Hour

    830 ~ 1800

  • Holiday

    Malaysian calendrer

  • Job Function