General Manager - Operation ID:56490

15,000 MYR ~ 20,000 MYRBukit Mertajam7 days ago

Overview

  • Salary

    15,000 MYR ~ 20,000 MYR

  • Industry

    Logistic

  • Job Description

    1. LTL Product Development
    a. Build Overland’s LTL network into the dominant network with widest coverage and frequency
    b. Define/enhance operational specs of product, such as documentation cut offs, lodge in cut offs, etc.
    c. Develop differential/dynamic pricing with the supporting processes and systems to support implementation.
    d. Set up FM/LM connections.
    e. Long term product planning - hub layout? Loading bay layout? Cargo cages? AEO?
    Cross dock location?
    f. Support Yamato teams to build specialized solutions, e.g., solutions targeting semiconductor industry, etc.
    2. Revenue maximization
    a. Monitoring capacity utilisation, and work closely with sales and customer services teams to ensure timely and accurate communication of availability capacity. Work with sales and customer services teams to make tactical commercial decisions to maximize utilisation. e.g., tactical pricing reduction.
    b. Review capacity utilisation on monthly/quarterly basis and work collaboratively with sales team to fill up capacity. For example, clear communication on which lanes we need to build volume on, at what price,
    targeting which customers.
    c. Regular pricing review (once per year?), with clear objectives to price adjustments. e.g., lower rates for certain lanes to capture LCL traffic to fill up spare capacity?
    d. Customer portfolio monitoring to minimize customer loss (e.g., early detection of falling volumes,, etc.)
    e. Pricing management. Systematic control prices given to customers, manage campaign pricing to avoid cannabilization, avoid different 3PLs approaching same end customers with different pricing, etc.
    3. Network control/engineering
    a. Forecasting of required capacity to COO/FTL team.
    b. Day to day monitoring of capacity utilization and guide team to make real time decisions to balance demand and supply. e.g., if demand exceeds supply for a particular container, do we
    i. Bounce some bookings? If so, which one? Least important customer? Cargo that is least favorable to capacity planning at next stop? etc.
    ii. Add containers? If so, how do we best maximize utilization of the container?
    iii. Use domestic LTL line haul?
    c. Mid/long term capacity planning
    i. Analyze business growth and forward plan capacity for future quarters, including increasing frequency, increasing containers per frequency, new routes, etc.
    ii. Communicate/discuss with management team so all are aligned to plan.
    iii. Coordinate with COO/FTL team to ensure capacity availability.
    iv. Communicate with Sales team to ensure alignment in sales effort.
    d. Forward planning for anticipatable events (such as long holidays in China) and timely response to disruptions (e.g., border jams, typhoons, etc.). Work with Sales and Customer Services to inform customers in a timely manner.
    4. Cost management
    a. Hub cost
    i. Negotiate hub costing with subcon hubs.
    ii. Optimize hub cost of own hubs.
    iii. Formulate long term plan to push all hubs towards own hub.
    b. FM/LM cost
    i. Set up common costing/pricing framework across all countries.
    ii. Negotiate FM/LM cost with suppliers.
    iii. Control profitability of own FM/LM trucks.
    iv. Formulate long term plan to push all hubs to have some own FM/LM capacity (vs full subcon).
    5. Systems and process
    a. Set up and enforce LTL processes, such as hub processes (cargo lodge in, load planning, cargo loading, etc.)
    b. Work with IT team to develop and enhance OTS to support LTL processes. Short term will be implementation of hub ops app at all
    c. Enforce system usage and accuracy. e.g., booking master accuracy, booking timeliness and accuracy (weight, size, etc.)
    d. Evaluate commercial systems for LTL purpose. i.e., OTS to focus on FTL only.
    6. Quality management
    a. Quality control, e.g., PX inspection speed, DIT, LTA
    b. Make daily ops decision to jeep within lead time commitment
    7. Reporting & Data Management
    a. Maintain accurate records of capacity usage, load factors, and performance metrics.
    b. Generate reports on P&L, cargo volumes, trends, and performance for management review.
    c. Analyze data to identify opportunities for improving cargo capacity utilization and cost efficiency.

Qualifications

  • Requirement

    - Education Background : Bachelor's degree in logistics, supply chain management, business administration, or a related field

    - Experience : Minimum 10 years of experience in air cargo or sea LCL operations, logistics, capacity planning, or a similar role and 3 years of P&L and team leadership experience spanning multiple countries.

    - Required Skills:
    1. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
    2. Hands on basic data analytics skills such as Excel pivot table and Vlookup. Advanced data analytics skills welcomed.
    3. Excellent organizational and multitasking skills, with attention to detail.
    4. Proficiency in English and Chinese.
    5. Strong communication and interpersonal skills to effectively collaborate with internal and external stakeholders.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    - Performance bonus (Around 2 months)
    - Medical card (admit hospital)
    - Petrol Card - capped at RM500 per month

  • Working Hour

    8.30am ~ 5.30pm

  • Holiday

    -

  • Job Function