Customer Relation Executive (Local Japanese Speaker) - JohorID:56555

4,500 MYR ~ 6,500 MYRJohor Bahru9 days ago

Overview

  • Salary

    4,500 MYR ~ 6,500 MYR

  • Industry

    Medical & Healthcare

  • Job Description

    Responsibilities:
    • Main duties and responsibilities are attending our Japanese members to the hospital as a Interpreter for doctor consultation.
    • Providing medical support to Japanese members including handle hospital’s procedures, insurance claiming etc.
    • Providing police reporting support as interpreter for Japanese customer who involve in car accident.
    • Handling document and data entry into computer system in Japanese & English.
    • Provide general administrative and operational support for assigned task.
    • Answering phone calls, handling email correspondence & ad-hoc duties.
    • This duties need to 24 hour standby shift, providing support during non-working hour and Weekend or public holiday by shift.

Qualifications

  • Requirement

    - Education Background : At least a Diploma, Advance/ Higher/ Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, in any field
    - Experience : At least 1 year of experience in doing customer service or translator or interpreter / Fresh graduates are welcome to apply
    - Required skills:
    1. Strong Japanese language skill is a must. Prefer JLPT N2 & above.
    2. Standby after work (weekdays) and weekends

  • English Level

    -

  • Other Language

    Malay, English, Japanese

Additional Information

  • Benefit

    - Parking
    - Medical insurance
    - Health screening check-up
    - Medical fee
    - Handphone allowance (Claimable, max RM200)
    - Overtime allowance
    - No Bonus

  • Working Hour

    8am ~ 5pm

  • Holiday

    -

  • Job Function