Overview

• Salary

  3,500 MYR ~ 3,500 MYR

• Industry

  Trading Firm

• Job Description

  【SALES OPERATIONS】
  
  1. Order Fulfilment, Customer Inquiry
  - Managing product delivery scheduling between factories and customers
  - Facilitating factory's sample shipments & documentation preparation
  - Co-ordination and preparation of Sales / Purchase documentation
  - Co-ordinating, and scheduling between customers and internal stakeholders
  - Order processing covering Purchase and Sales
  - Attend and provide prompt response to customers enquires via emails and phone calls
  - Provide administrative support to sales team such as customer return ( RMA )
  - Support Sales team / Lead in planning and coordination of stock and/or consignment related orders
  - Updating the status of sales order and customers stock planning file and internal records
  - Invoicing, Shipping and Transport Arrangements
  
  2. Ensure all documents / transactions are posted into system in timely and accurately
  - Arrange and follow up deliveries with warehouse and transportation companies
  - Ensure all transactions comply to company policies, workflows.
  - Resolve and report for any issue and discrepancy on delivery / shipment
  
  3. Documentations
  - Create and ensure an effective filing system for Sales coordinators documentation in timely and accurate manner
  - With accordance to the required workflow, documentation is to be done in timely and accurate manner (such as Permit correctness, Invoice, B/L, AWB etc )
  - Managing of L/C customers payment related negotiation with banks
  - Ensure timely submission of documents for month end closure
  - Maintain timely and accurate E-filing of documentation.
  - Resolve and report for any issue and discrepancy arises in documentation