Customer Service Executive (Fresh Grads OK)ID:57216

3,000 MYR ~ 3,500 MYRGeorgetownabout 21 hours ago

Overview

  • Salary

    3,000 MYR ~ 3,500 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors), Trading Firm

  • Job Description

    • Provide Sales administration services & supports to Sales & customers.
    • Perform system-related work - SO entry, customer backlog review, forecast review, RMA, shipment release and inventory management.
    • Expedite the pull in / push out and cancellation base on customers requirement, vendor term and conditions for rescheduling.
    • Handle day-to-day customers’ enquiries / complaint and respond and action accordingly to meet customer satisfaction.
    • Communication closely with warehouse on shipment arrangement, SHC (Special Handling Code) and ad-hoc.
    • Work and co-ordinate with other departments and customers to ensure a smooth and effective operation with customer ‘s project progressive and demand trend.
    • Any other duties assigned by superiors.

Qualifications

  • Requirement

    • Degree or diploma in any field or equivalent.
    • At least 1 year of relevant working experience. Fresh Graduates are welcomed to apply.
    • Candidates with working experience in the electronic distributor / supplier industry will be an added advantage.
    • Knowledge on semi-conductor products, material planning, forecast analysis and inventory management will be an added advantage.
    • Knowledge on MS Office - Excel, Word, Outlook, Oracle
    • Good time management and good handling of work pressure
    • Must be able to work independently with minimal supervision
    • Proactive problem solving, follow-up, analytical skills and negotiation skills.
    • Efficient, enthusiastic and resourceful with “Can-do” attitude

  • English Level

    -

  • Other Language

    Malay, Mandarin, English

Additional Information

  • Benefit

    - Twice per year incentive with target achievement.
    - 13 months bonus based on company performance
    - Annual Leave from 12 to 20 days
    - Transport expenses reimbursement for the journey from home to office and vice versa on actual working days.
    - Out-Patient Claim per year MYR800 (upon probation completed)
    - Hospitalization and Personal Accident Insurance (upon probation completed)
    - Parking allowance capped at MYR80.00 per month (must attach with receipt).

  • Working Hour

    8.30am ~ 5.30pm

  • Holiday

    Follow Malaysia PH

  • Job Function

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