Job Description
SummaryOversee quality management processes, handle audits and analyze quality data, and support product and process quality evaluations.Job Responsibility‐ Prepare and update documents, procedures, and records related to Quality Management.- Plan, conduct, and report internal audits, and follow up on audit findings.- Receive, investigate, and analyze customer quality complaints, and implement corrective and preventive actions (CAPA).- Maintain and continuously improve quality manuals, procedures, and records.- Communicate quality-related matters with internal and external stakeholders, including employees, customers, and auditors.- Support quality training and awareness programs.- Collect and analyze quality data for products and processes, identify trends, and propose improvements.- Support quality evaluation during the introduction of new products or processes, including test planning and approval procedures.
