Customer Care Consultant (JB - MT Austin)ID:53865

3,000 MYR ~ 4,200 MYRJohor Bahru3ヶ月以上前

概要

  • 給与

    3,000 MYR ~ 4,200 MYR

  • 業界

    Medical & Healthcare

  • 仕事内容

    -Patient's education ie. consultation
    -Patient's registration, appointment scheduling and follow-up
    -Coordinating and scheduling surgeries
    -Attend to patients needs
    -Ensure smooth patients flow
    -Assist in marketing activities such as roadshows occasionally (applicable only when MKN/KKM SOP open up)
    -Statistics report

求めている人材

  • 応募条件

    - Education Background : Diploma/Degree in any field is fine (if cdd has science background preferably)
    - Experience : 1- 2 years of experience in customers service role
    - Require Skill : Customer oriented and meticulous

  • 英語

    -

  • その他言語

    Mandarin, English

その他

  • 福利厚生

    -EPF,SOCSO
    -Staff incentive (every month center hit target then will accumulate 3 months then pay).
    - Bonus will pay in March and June. 2 - 2.5 months bonus
    -15 days AL
    -Long service award (3 years and above)
    -Vision Correction (staff free & Family discount)
    -Staff discount for surgery (family)
    -comprehensive eye check up （staff and family free）
    -Insurance, Hospitalization, Accident Coverage
    -maturity (female 101 days, male 30 days)
    -general practitioner (GP) visit 300 per annum, if whole year no mc then will pay back staff RM300
    -Birthday leave (half day), if got spouse (spouse birthday also can half day leave）
    -Festival Leave(Eve day and angpao)
    -Mileage claim : RM0.60 per km (business trip)
    -Increment : Based on performance (must get, unless attitude problem)
    -Bonus
    -Training provided
    -If work up to 8pm, meal provided
    -Subsidiary RM100 per staff each center, and collect as pool money for team party

  • 就業時間

    8:30am ~ 6pm

  • 休日

    -

  • 職種