【募集終了】 General Manager - Operation ID:55880
この求人は募集を終了しています。
10,000 MYR ~ 15,000 MYRBukit Mertajam14日 前概要
給与
10,000 MYR ~ 15,000 MYR
業界
Logistic
仕事内容
Responsibility
1. Leadership and Management:
- Provide strong leadership and direction to the operations team, including trucking, command centre, maintenance, forwarding, warehouse, customer service, administrative personnel and drivers.
- Foster a collaborative and high-performance work environment.
- Conduct regular performance evaluations and implement development plans for team members.
2. Operational Oversight:
- Oversee all aspects of logistics operations including day to day activities.
- Ensure compliance with regulatory and safety standards.
- Optimize routes, schedules, and resource allocation to enhance efficiency.
3. Strategic Planning:
- Develop and implement long-term operational strategies aligned with company goals.
- Set and monitor KPIs to track performance and drive continuous improvement.
- Anticipate industry trends and adapt strategies to maintain competitiveness.
4. Customer Focus:
- Ensure high levels of customer satisfaction through reliable and timely service.
- Address customer concerns and develop solutions to enhance service delivery.
- Build and maintain strong relationships with key clients and stakeholders.
5. Technology and Innovation:
- Leverage technology and data analytics to optimize operations.
- Implement new systems and processes to improve efficiency and accuracy.
- Stay updated with industry advancements and integrate innovative solutions.
6. Safety and Compliance:
- Ensure compliance with all relevant regulations, including health and safety standards.
- Conduct regular safety audits and implement corrective actions as needed.
- Promote a culture of safety and continuous improvement.
7. Financial Management:
- Manage the operations budget and control costs effectively.
- Analyze financial reports and identify areas for cost reduction and efficiency improvement.
- Ensure profitability through strategic resource allocation and operational excellence.
8. Project Management:
- Lead and manage large-scale projects, including process improvement and system implementation.
- Coordinate cross-functional teams to achieve project goals.
- Ensure projects are completed on time and within budget.
9. Employee Relations:
- Manage recruitment, training, and development of operations staff.
- Address employee grievances and maintain a positive work environment.
- Conduct regular team meetings and communication sessions.
10. Reporting and Documentation:
- Prepare and present regular reports on operational performance to senior management.
- Maintain accurate and up-to-date records of operations and compliance.
- Ensure transparency and accountability in all operational activities.
求めている人材
応募条件
- Education Background : Bachelor's degree in logistics, supply chain management, business administration, or a related field
- Experience : Minimum of 5 years of experience in a senior management role within the logistics industry.
- Required Skills:
1. Proven track record of successfully managing operations and driving performance improvement.
2. Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
Must-Have Qualities:
1. Leadership Skills:
- Ability to inspire and motivate a team, including drivers and warehouse staff.
- Strong decision-making capabilities.
- Experience in managing diverse teams and fostering a collaborative environment.
2 . Industry Knowledge:
- In-depth understanding of logistics and supply chain management.
- Familiarity with the latest industry trends and technologies.
- Knowledge of regulatory and compliance requirements specific to transportation and driver management.
3. Operational Expertise:
- Capability in optimizing logistics operations and processes.
- Expertise in cost management and efficiency improvement.
4. Communication Skills:
- Excellent verbal and written communication abilities.
- Ability to negotiate and manage vendor and client relationships effectively.
- Effective communication with drivers and operational staff to ensure clarity and motivation.
5. Problem-Solving Skills:
- Strong analytical and critical thinking skills.
- Ability to quickly identify issues and implement effective solutions.
6. Customer Focus:
- Commitment to providing excellent customer service.
- Ability to understand and respond to customer needs and preferences.
- Building and maintaining strong client relationships.
7. Employee Management:
- Skills in managing, training and developing subordinates, including drivers.
- Ability to address driver concerns and maintain high morale.
8. Conflict Resolution:
- Proficiency in resolving disputes and managing conflicts among staff.
- Ability to mediate and maintain a positive work environment.
9. Time Management:
- Strong organizational skills to manage multiple tasks and deadlines.
- Ability to prioritize and delegate effectively to ensure smooth operations.
10. Project Management Skills:
- Proficiency in managing large-scale projects and cross-functional teams.
- Ability to plan, execute, and monitor projects effectively.
Good-to-Have Qualities:
1. Technological Proficiency:
- Familiarity with logistics software and technologies
- Understanding of data analytics and its application in logistics.
2. Strategic Thinking:
- Capability to develop and implement long-term strategies.
- Ability to anticipate and adapt to market changes.
3. Global Perspective:
- Experience in managing international logistics and supply chains.
- Understanding of global trade regulations and practices.
4. Innovation and Creativity:
- Ability to think outside the box and introduce innovative solutions.
- Experience in implementing new technologies or processes to enhance operations.
5. Cultural Competence:
- Ability to work effectively in a multicultural environment.
- Understanding of cultural differences and their impact on business operations.
6. Negotiation Skills:
- Strong negotiation skills for managing contracts and partnerships.
- Ability to secure favorable terms with suppliers and customers.
7. Sustainability Focus:
- Knowledge of sustainable logistics practices.
- Commitment to implementing environmentally friendly and sustainable solutions.
8. Networking Ability:
- Strong professional network within the logistics industry.
- Ability to leverage relationships for business development and problem-solving.
9. Safety and Compliance:
- Deep understanding of safety regulations and compliance requirements.
- Ability to enforce safety standards and conduct regular training for drivers and staff.
10. Performance Management:
- Skills in setting performance metrics and conducting evaluations.
- Ability to provide constructive feedback and implement improvement plans.
11. Financial Acumen:
- Understanding of financial statements, budgeting, and financial planning.
- Ability to manage P&L and drive profitability.
- Experience in resource allocation and cost control.英語
-
その他言語
Mandarin, English
その他
福利厚生
- Performance bonus (Around 2 months)
- Medical card (admit hospital)
- Petrol Card - capped at RM500 per month就業時間
8.30am ~ 5.30pm
休日
-
職種