【Japanese Speaker】Sales and Customer CareID:54527
4,000 MYR ~ 4,500 MYRBukit Bintang/KLCCOver 3 months agoOverview
Salary
4,000 MYR ~ 4,500 MYR
Industry
Real Estate
Job Description
- Respond to inquiries from the clients about condominiums or offices.
- Deal with 100% Japanese Customer
- Speak Japanese when you deal with clients
- Cooperate with local real estate agents and introducing new properties to the clients.
(Area:Mainly KLCC, Mont Kiara, Desa Parkcity)
- Attend clients when they view properties privately.
- After sale service; Deal with some trouble inquired from clients related to real estate introduced by us.
Qualifications
Requirement
【Must】
- Having More than SPM
- Japanese Skills (Above N2)
- Having Driver's license
※Fresh Graduates are welcome to Apply
【Prefer】
- Having working experience in Japanese CompanyEnglish Level
-
Other Language
English, Japanese
Additional Information
Benefit
- EPF, SOCSO provided
- Bonus: at least one month salary once a year (depending on sales)
- Commuting allowance
- Annual Leave: 14 days
- MC: 14 days
- Mobile Phone Provided
- Lunch Allowance(RM200)Working Hour
9:00 ~ 18:00
Holiday
★9:00-18:00
*Sometimes work on Saturday or Sunday (depends on appointment)Job Function
Related Jobs
Boutique Welcome Host/ ReceptionistID:56485
4,500 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Function
Product Specialist, Sales(Individual), Other(Sales)
Job Description
【Job Responsibilities】【A】 Receptionist- Boutique generic public phone-line: o Answer boutique calls in a timely manner (within 5 rings) o Screen and forward phone calls to the necessary personnel (within the boutique) - Boutique generic public email account: o Assign emails from existing client to SA who is their follower o Equitably assign emails from new client to an SA, in accordance to the language needs of the client o Reply to boutique’s emails for appointment requests and call backs, this includes planning boutique team’s planned appointments, and walk in rostering. o Track how many emails are fielded to each SA a day. - In person: o Screen customers and monitor access to boutique o Inform retail staff of customer’s arrivals or cancellation of appointments 【B】 Customer Experience - To provide excellent customer service as the first point of contact to welcome customers - Connecting customers with retail staff based on the appointments arranged - Serves customer by greeting and complete procedures when guests arrive and leave (serving drinks beverage and welcome material) - To prioritize incoming visitor and phone traffic effectively and smoothly - Ensure CRM data capture for all new clients’ arrival - Ensure that the boutique front area is in presentable condition 【C】 Administrative - Key contact person for managing client appointment for the boutique - Update calendars and schedule meeting for retail staff - Assist Boutique Manager in roster planning. - Record the boutique traffic data on daily basis and submit the report to relevant managers - Track welcome materials inventory (drink and beverages for customer) and inform the person in charge for any replenishment required
Benefit
Grooming Allowance (RM250) - not fix
Annual leave - 14 days
Medical leave - 14 days
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commissionBoutique Client Consultant ID:56484
6,000 MYR ~ 6,700 MYRBukit Bintang/KLCCJob Function
Product Specialist, Sales(Individual), Other(Sales)
Job Description
【Job Responsibilities】【A】 Sales and Boutique Operations - To maintain a respectable appearance while on duty according to Company’s regulation. - To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism. - Responsible for overall sales process including walk-in and phone/email clientele. - Participate actively to develop new sales opportunities and client relationship development. - Ensure support to all operations of the boutique and use of all available sales too. - Provide operational support and presence to marketing events. - To receive stock, check and unpack goods, ensure that goods received are in order. - Ensure tidiness and presentability to merchandise and displays. - Assist supervisor/seniors on daily stock count. - Ensure organization and cleanliness of boutique at all times. - To ensure all documents relating to receipt and dispatch of goods are properly documented. - Any other assignments within your capacity may be delegated from time to time to suit the operations. 【B】 Customer Experience and Service & Business Development - Ensure optimal customer experience in the boutique for new sales, customer service (repairs), and all visitor. - Provide reliable, accurate and first class customer service. - In depth product knowledge and prices (and discount leverages). Able to explain estimates, repairs (time and prices) - Participate actively in Customer Relationship Management data collection. - To provide aftersales service support in receiving repair watches from customers & prepare necessary documentation. - To coordinate with Customer Service Department to transfer customers’ repair watches for their necessary action. - To ensure that the stock level in boutique is line with Management’s direction. - To be alert and report any discrepancies to the Management.
Benefit
Grooming Allowance (RM250) - not fix
Annual leave - 14 days
Medical leave - 14 days
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commission《KLCC徒歩圏内 / 英語不問 / グローバルECサイト》外資BPO企業のカスタマーサポートID:56383
7,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Function
Custmer support/service
Job Description
【会社概要】当社はドイツ系外資BPO企業とモロッコ系企業のジョイントベンチャーの子会社として、2024年10月よりフランス大手BPO企業に買収され、現在世界95か国に拠点を置いており、全世界では500,000名の社員で、主に顧客にアウトソーシングサービスを提供している会社で御座います。KLにあるオフィスは社員が楽しく働ける環境を整えており、 おしゃれなプレイルームやカフェスペースだけでなく、会議室も世界をテーマにしたデザインになっています。 社員を大切にする文化も強く、年に一回の社員旅行や、社員やその家族を集めたパーティ等も頻繁に行われています。 入社後はオンライン研修の制度が整っているので、初めて業務を行う方も安心です。一緒に日本人チームを大きくしていただける方の応募を、お待ちしております!【具体的なお仕事内容】・某有名ECサイトのカスタマーサポートのプロジェクトで日本人顧客のカスタマーサポートをしていただける人を募集します。・電話・メール等を使用した問い合わせ対応 ・ユーザーからの声をもとにサービスの改善につとめる・チームリーダーへのエスカレーション業務・具体的には、、、「返品したい」「注文した商品がまだ届かない」「住所を間違えた」など様々なお客様の困っていることを解決します。・社内で唯一、お客様の声を直接聞けるポジションになります。・お客様に一番近い存在であるからこそ、あなたの提案や対応がサービスの改善に繋がります。【今後のキャリア】・チームリーダーとしてチームメンバーをマネジメントする・クオリティアナリストとしてローカル日本語人材や新しいスタッフの品質管理・管理部門で経営や採用に携わる【魅力的なところ】・綺麗でおしゃれなオフィス!・高給!!・駅ちか、ツインタワーエリアから徒歩圏内の好立地!・英語不問、新規プロジェクトなので成長の機会多数・キャリアパス豊富・豊富な研修制度~ ▼座学・実務研修(約1か月間) ▼専属のコーチやトレーナー、気さくな上司と先輩がしっかりサポートしますので、未経験でも安心してお仕事ができます。 ▼同期入社の仲間と一緒にグループで研修を行いお互いにフォローし合いながら基礎から着実に身に着けられます。
Benefit
■基本給:RM 6,000 ~ RM 7,000
■言語手当:RM 1,000
■就業時間:シフト制度(9:00-22:30の間で9時間制 ※休憩時間含む)
**6シフト
・シフト① 09:00-18:00
・シフト② 10:00-19:00
・シフト③ 11:00-20:00
・シフト④ 12:00-21:00
・シフト⑤ 13:00-22:00
・シフト⑥ 14:00-23:00
■インセンティブ:月最大16%(業績に応じる)
■雇用形態:正社員
■試用期間:6か月
■休日:日本歴通り
■有給休暇:15日間
■傷病休暇:15日間
■バースデー休暇:1日
■育児休暇:年3日
■医療費負担:
・看病費用年間上限RM3,000
・入院費用は保険でカバー
■就労ビザサポート有
■昇給:年1回
■片道航空券の手配
■初期宿泊提供
■フレックスベネフィット
*年間で使った個人生活費用、最大RM 3,000分の請求ができます。
*対象:以下のような個人の生活費用
・医療全般(保険は別でついています)
・スマホやPCのデバイス機器
・日本への一時帰国時のチケット代
・ホテル滞在費Customer Service Representative【E-commerce Site / Japanese Speaker Position】ID:56352
6,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Function
Custmer support/service
Job Description
Customer Service Representatives are also responsible for providing overall online shopping related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Overall Responsibilities: • Handle pre and post shopping inquiries by phone, e-mail and fax;• Handle customer requests by phone and e-mail;• Modify, change and/or cancel existing shopping request;• Make outbound calls to merchants in any special necessary occasion;• Act as liaison between online shopper and merchat to resolve complaints;• Manage relationships with merchant by providing high levels of customer service and account management support.
Benefit
Basic = RM 5,000 ~ RM 7,000
Language Allowance = RM 1,000
Monthly Performance Bonus (Max up to 16% of monthly basic salary) = RM 960 (subject to individual and company performance)
--> TOTAL (MAX, 16%) = (6,000 + 16%) + 1,000=RM 7,960
--> TOTAL (AVERAGE, 12%) = (6,000 + 12%) + 1,000=RM 7,720
<Other Benefits>
• Flex benefit – RM3,000 per annum (Pro-rated for new hire) – Including medical, dental, optical, mobile fee, flight ticket, IT gadgets, Dependant pass fee and more.
• Team Building Fund = RM 50/hc/m
• OT Pay = RM 40/h
• Annual leave = 15d (Pro-rated for new hire)
• Sick leave = 15d
• Birthday leave = 1d (To utilize during birthday month only)
• Parental/Child care leave = 3d/y (confirmed employee only)
• 3 types of insurance – Group Hospitalization and Surgical (Covered for employee & dependant – inclusive coverage for Covid-19); Personal Accident Insurance; Term Life Insurance
Please sign in.