Technical / Application Support (GSC Team)ID:54835

2,900 MYR ~ 4,500 MYRBangsarOver 3 months ago

Overview

  • Salary

    2,900 MYR ~ 4,500 MYR

  • Industry

    Web/Mobile/Game, Software/Information Processing, IT/Telecommunications, Consulting

  • Job Description

    【Responsibilities: 】

    - Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently.
    - Prioritize and manage support tickets to meet the company’s established service level expectations.
    - Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related to company products & APIs.
    - To complete the task assigned by superiors in accordance with company goals and objectives.

Qualifications

  • Requirement

    - Education Background : Diploma/ Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent practical experience)
    - Experience : Preferably candidate with 1 year experience as technical support.
    - Require Skill : Able to troubleshoot, debug and resolve .Net/C#/API application issues.
    - Basic practical knowledge of C#, .Net, API
    - A good communication, discipline, self-motivated and a team player that able to work independently with minimal supervision.
    - Ability to work efficiently to meet tight deadlines.
    - Organized multitasker

    Contact us:
    1. Send in your latest resume to info-my@reeracoen.asia

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information