Overview

• Salary

  8,000 MYR ~ 12,000 MYR

• Industry

  Retail/Distribution(Other)

• Job Description

  - To conduct dealer training needs analysis (TNA) and formulate strategies to improve dealer service quality through Soft Skills Training that meet market situation
  - To plan annual training targets and schedule and to ensure proposer execution as intended
  - To implement training plan in accordance with company program and direction
  - To conduct - demand Soft Skills Training such as Management and Communication, Product, relevant Sales & Customer Satisfaction Index (SSI & CSI) courses to meet market situation
  - To conduct on-site evaluation of dealer or dealer personnel skill level as part of ensuring their competency level meets company desired standard
  - To evaluate trainees competency and to report on evaluation results and findings to Management
  - To initiate and monitor training improvement activities