Overview

• Salary

  5,000 MYR ~ 7,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  • To provide on-site quality support at customer site to clarify the quality issue.
  • To summarizes customer reject during on-site checking by analysing the result and report to Japan HQ site.
  • To segregate the customer reject part if caused by customer or Nissha incoming material issue.
  • To notify Japan sales team to provide Return Merchandise Authorization (RMA) if related to Nissha material issue.
  • To coordinating sample shipment and follow up between customer, supplier and Japan HQ for failure analysis (FA) purpose.
  • To provide the FA analysis report to customer and respond to customer enquiries.
  • To prepare Monthly Business Review (MBR) report and present in the monthly meeting.
  • To maintain good relationships with customer and ensuring customers’ satisfaction by visiting customer and fulfilling customer requirements.
  • To assist in monitoring quality issue of supplier by visiting and verifying the improvement items.