【Posting Closed】 Customer Service ExecutiveID:55037
This position is no longer available.
3,500 MYR ~ 4,500 MYRBangi/KajangOver 3 months agoOverview
Salary
3,500 MYR ~ 4,500 MYR
Industry
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Job Description
- To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
- Order planning, stock replenishment and place order with factories & suppliers
- Communication with overseas Suppliers to ensure prompt delivery
- Communication with forwarders for timely import clearance and deliveries
- Handle and resolve customers’ complaints and ensure timely feedback to internal and external customers / branches
- Undertakes any other ad-hoc assignment as and when required
Qualifications
Requirement
[ MUST ]
- At least 2 years of Customer Service working experience dealing with customer, supplier, and handling stock delivery.
[ ADVANTAGE ]
- Require skills – Word, Excel & PowerPoint. Strong analytical skills.
[ OTHERS ]
- Self-motivated, independent, possess initiative and willingness to learn
- Have good interpersonal, communication and negotiation skills
- Able to work independently with minimum supervision
- Ability to handle pressure and always meet customer’s deadlinesEnglish Level
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Other Language
Mandarin, English
Additional Information
Benefit
◆ Basic Salary = RM 3,500 ~ 4,500
◆ AL: <2Y 14D, 2~5Y 18D, >5Y 21D
◆ MC: <2Y 14D, 2~5Y 18D, >5Y 22D
◆ Medical Claim = RM 1,500 / year
** Registered medical practitioner
◆ Dental Claim = RM 500 / year
◆ Optometry Allowance = RM 300 / year
◆ Contractual Bonus 1 month
◆ Company Activities: Annual Dinner, Company Trip, Welcome Lunch, Team BuildingWorking Hour
8:15 ~ 17:30
Holiday
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Job Function