IT Technical Support Engineer (12 Months Contract Basis - Renewable)ID:56098

3,000 MYR ~ 4,200 MYRBukit Bintang/KLCC23 days ago

Overview

  • Salary

    3,000 MYR ~ 4,200 MYR

  • Industry

    IT/Telecommunications

  • Job Description

    ・Install, configure, and troubleshoot Microsoft Windows operating systems and applications on desktops and notebooks.
    ・Install and troubleshoot anti-virus software, patches, and hotfixes for Microsoft and other applications.
    ・Create and set up new images; manage software deployment and antivirus updates.
    ・Liaise with vendor engineers for hardware and software setup.
    ・Develop good relationship with VVIPs (Chairman, PA, CTO...) for ease of handling issues.
    ・Support board meetings with seamless technology integration and minimal disruptions.
    ・Assist with technical coordination during divisional town halls for smooth communication and presentations.
    ・Serve as the primary contact for all IT-related services, resolving technical concerns effectively.
    ・Oversee support and maintenance of thin client devices in the KVM room, ensuring optimal performance

Qualifications

  • Requirement

    ■ MUST REQUIREMENTS
    ・Diploma / Degree in Computer Science, Engineering or related technical specialization.
    ・Minimum 1-2 years & above of relevant working experience in IT Desktop support operations.
    ・Experience troubleshooting and responding to customer concerns referring to IT issues.

    ■ OTHERS
    ・Good interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
    ・Resourceful, with the ability to work independently.
    ・Strong analytical and proactive attitude.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    ・Basic Salary = RM 3,000 ~ RM 4,200
    ・Travelling Expenses = RM 0.30/km (bike), RM 0.60/km (car)
    ・AL = 15d, MC = 14d
    ・Hospitalization Leave = 60d
    ・Medical Car provided
    ・Insurance provided (Great Eastern)
    ・OT Rate
    > Normal Time: RM 15/h
    > Midnight: RM 20/h
    > Saturday: RM 20/h
    > Sunday: RM 30/h
    > Public Holiday: RM 40/h

  • Working Hour

    0900 ~ 1800

  • Holiday

    Sat, Sun

  • Job Function