Overview

• Salary

  3,300 MYR ~ 5,000 MYR

• Industry

  Medical & Healthcare

• Job Description

  Provide WOW Service
  Ensure smooth patient flow
  Housekeeping and maintenance of office/center
  Optometrist
  Perform all relevant eye tests (eg. refraction, instrumental eye tests, etc) deemed necessary by CM/doctor
  Provide patient education ie. consultation
  Provide patient care ie. attend to patients’ needs/requests
  Manage patient complaints
  Surgery planning & scheduling
  Administrative work
  Paperwork eg. consultation/follow-up/eye tests notes, etc.
  Patient follow-up
  Statistic and Reports
  Housekeeping of certain work areas assigned by CM
  Customer Care Consultant (CCC)
  Provide patient education ie. consultation
  Required to travel out of office (local/outstation) for Company/Marketing activities/roadshows, support other branches as
  manpower, training, meeting
  Provide patient care ie. attend to patients’ needs/requests
  Manage patient complaints
  Perform selective eye tests (eg. instrumental eye tests, etc) deemed necessary by CM/doctor
  Patient registration, appointment scheduling
  Obtain patient feedback/testimonial
  Conduct patient survey
  Administrative work
  Paperwork eg. consultation/follow-up notes, etc.
  Patient follow-up
  Surgery scheduling
  Statistic and Reports
  Housekeeping of certain work areas assigned by C