【Posting Closed】 Customer Service OfficerID:55676

This position is no longer available.

3,000 MYR ~ 3,500 MYRBukit Bintang/KLCCabout 2 months ago

Overview

  • Salary

    3,000 MYR ~ 3,500 MYR

  • Industry

    Retail/Distribution(Fashion&Apparel), Retail/Distribution(Other)

  • Job Description

    - Communicate with customers via phone, email & face to face.
    - Provide knowledgeable answers to questions about product, pricing, and availability.
    - Respond promptly to customer inquiries.
    - Handle and resolve customer complaints.
    - Maintain customer databases.
    - Communicate and coordinate with internal departments.
    - Provide feedback on the efficiency of the customer service process.
    - Preparation of daily/monthly/annual reports.
    - Excellent computer skills and Excel spreadsheet experience.

Qualifications

  • Requirement

    - At least 1 year(s) of working experience in the related field is required for this position.
    - Knowledge of MS Excel &Word
    - Willing to work multitask and able to work independently and with minimal supervision.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

  • Benefit

    - Full attendance allowances
    - Family allowance
    - Maternity and Paternity Leave
    - Annual leave
    - Less than 2 years 12 days
    - 2 years above - 14 days
    - 5 years above - 16 days
    - 10 years above - Every year increase 1 day to max 30 days

    Medical leave
    - Less than 2 years - 14 days
    - 2 years above - 18 days
    - 5 years above - 22 days

  • Working Hour

    9.50am ~ 7pm

  • Holiday

    Follow Malaysia PH

  • Job Function

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