Overview

• Salary

  5,000 MYR ~ 7,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  Job Responsibilities:
  • Responsible to process customer orders and forecast.
  • Responsible to communicate with customers on shipment schedule and update shipment details.
  • Responsible to issue shipment invoice and packing list to customers.
  • Be the key contact window for customers, coordinate and work with internal teams on customers' requirement such as delivery matters, engineering change and quality related issues.
  • Negotiate with customers for any pull-in or push-out request.
  • Responsible to coordinate effectively with internal key personnel to meet customers’ KPI on OTD, TAT as well as prompt reply to their queries and requests raised.
  • Responsible to coordinate for any RMA (Return Material Authorization) parts returned from customers.
  • Responsible to provide quotation to customers for any new RFQ enquiry and RMA reworking cost.
  • Responsible to check and ensure availability of materials for production build, and issue Job Order to trigger for production run.
  • Communicate promptly with Production Planner and Buyer to ensure fulfillment of committed shipment to customers.
  • Responsible to update and ensure data accuracy in management dashboard and ERP system.
  • Work closely with Purchasing for materials pull-in to support production.
  • Provide materials forecast to Purchasing and monitor material movement and forecast accuracy.
  • Manage inventory and ensure stock health levels adhere to Operations target.
  • Manage changes together with Engineering team and coordinate material phase-in and phase-out scenarios. Highlight material supply risks and provide contingency planning.
  • Adheres to quality and safety systems or maintenance of quality and safety standards.
  • Perform other duties as assigned or necessary to meet business conditions or changes.