6 Jobs: Call Center
Internal Control Process Manager - HRISID:59310
18,000 MYR ~ 20,000 MYRKL SentralJob Description
Lead the company’s internal control framework with a special focus on HRIS implementation, digital transformation, and process integration across HR, Finance & Accounting (F&A), IT, and General Affairs (GA).This is not a typical audit/internal control role — it’s a cross-functional digital governance and HR system leadership position.1.HRIS Implementation & Optimization-Lead end-to-end HRIS implementation (Core HR, Recruitment, Travel, Payroll, Performance, Talent Management, etc.).-Coordinate and manage external vendors to meet company requirements.-Collaborate with Regional HR and management to design workflows and system configurations.-Oversee data migration, testing, UAT, and go-live to ensure accuracy and smooth transition.-Continuously monitor and optimize system performance and processes.2.Project & Change Management-Develop and manage project plans, milestones, and risk mitigation strategies for HR tech projects.-Drive change management to secure user adoption and minimize disruption.-Coordinate cross-functional stakeholders and ensure accountability.-Establish governance frameworks for system enhancement and compliance.-Ensure all group companies comply with standardized processes once implemented.3.Process Improvement & Risk Management-Identify inefficiencies and risks in HR processes and propose technology-based solutions.-Ensure system settings comply with labor laws, internal policies, and data security standards.-Lead workflow automation and enhance data-driven decision-making.4.Stakeholder Collaboration & Training-Act as the primary liaison for HRIS-related projects and regional alignment.-Deliver training and documentation for HR teams and users.-Promote a digital adoption culture within HR and business units.5.Monitoring & Reporting-Build metrics and dashboards to measure HRIS performance and adoption.-Provide regular reports, insights, and recommendations to senior management.
Benefit
Basic RM18,000 ~ RM 20,000 (Negotiable)
<Leaves>
Annual Leave: 18 days for the first 2 years of service
Medical Leave: 14 days for the first 2 years
Hospitalization Leave: 60 days inclusive of the sick leave Compassionate Leave: 3 days
Marriage Leave: 5 days【Japanese Speaker】 Customer Service Support ID:59674
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/monthFull Stack Developer (Junior/Senior)ID:59582
8,000 MYR ~ 15,000 MYRCheras (KL), Cheras (Selangor)Job Description
• End-to-End Development: Design, build, and maintain scalable frontend and backend architectures for a new cloud accounting SaaS platform.• System Architecture: Develop secure, reliable, and high-performance APIs to handle financial transactions, invoicing, and reporting.• Database Management: Design and optimize database schemas to ensure data integrity, security, and fast query performance for financial data.• Collaboration: Work closely with product managers, designers, and QA engineers to translate business requirements into technical solutions.• Innovation: Continuously improve system performance, evaluate new web
Benefit
- Allowance RM250/month
- Dental and Optical claim (upon confirmation)
- Company Insurance
- Sport Membership
- Medical Coverage
- AL 14 days
- Medical Leave 14 days
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave
- 13 months bonus and performance bonusSenior Finance ExecutiveID:59213
5,000 MYR ~ 7,000 MYRCheras (KL), Cheras (Selangor)Job Description
Role Summary:Oversee financial planning, analysis, reporting, and strategy for the organization. You will lead a team, providing insights and strategic recommendations to support decision-making and the growth of the company. You will collaborate closely with senior leadership to drive financial performance and ensure the accuracy and integrity of financial data.Key Responsibilities:1. Financial Planning & Analysis: - Lead the development and implementation of financial models, forecasts, and budget plans. - Provide variance analysis to assess performance against budget and prior periods.2. Reporting & Compliance: - Prepare and present timely, accurate financial reports for internal and external stakeholders. - Ensure compliance with accounting standards and regulatory requirements.3. Strategic Financial Advice: - Work closely with senior management to provide strategic financial advice, identifying opportunities for cost optimization, revenue growth, and operational efficiency.4. Team Leadership & Development: - Lead, mentor, and manage a team of financial analysts, ensuring high-quality deliverables and continuous professional development.5. Cash Flow Management: - Oversee cash flow forecasts and monitor the company’s liquidity position. Manage working capital effectively to optimize cash usage.6. Risk Management: - Identify financial risks and propose mitigation strategies. Ensure appropriate financial controls are in place.7. Mergers & Acquisitions Support: - Provide financial analysis and due diligence support for mergers, acquisitions, and other strategic transactions.8. Process Improvement:- Drive improvements in financial processes, automation, and reporting systems to improve efficiency and effectiveness.
Benefit
- Allowance RM250/month
- Dental and Optical claim (upon confirmation)
- Company Insurance
- Sport Membership
- Medical Coverage
- AL 14 days
- Medical Leave 14 days
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave
- 13 months bonus and performance bonusCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveSEO SpecialistID:58491
5,250 MYR ~ 10,250 MYRCheras (KL), Cheras (Selangor)Job Description
1. SEO Strategy Development:- Conduct keyword research to identify high-value target keywords for on-page and off-page optimization.- Develop and implement SEO strategies to increase organic search visibility and drive high-quality traffic to the website.- Collaborate with content and marketing teams to create SEO-optimized content that aligns with business goals.2. On-Page Optimization:- Optimize website content, metadata, images, and internal linking to improve rankings.- Conduct SEO audits to identify technical issues, content gaps, and improvement areas.- Ensure that content and structure adhere to SEO best practices, such as keyword density, alt tags, headings, and URL structures.3. Off-Page Optimization:- Build and maintain a strong backlink profile to improve domain authority.- Monitor and engage in link-building opportunities, guest posting, and outreach efforts.4. Analytics and Reporting:- Use tools like Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, or similar to monitor website performance.- Create and present reports that highlight key SEO metrics, including organic traffic, rankings, bounce rate, and conversions.- Track KPIs and adjust SEO strategies based on performance insights.
Benefit
- Allowance RM250/month
- Dental and Optical claim (upon confirmation)
- Company Insurance
- Sport Membership
- Medical Coverage
- AL 14 days
- Medical Leave 14 days
- Hospitalization
- Compassionate Leave
- Marriage Leave
- Maternity and Paternity Leave
- 13 months bonus and performance bonus
